Terms of Service
Email: [email protected]
Discord: nulh
Portfolio: https://cara.app/nulh
I. GENERAL RULES
- I reserve the right to refuse or discontinue a commission at any time.
- Disrespectful behavior will not be tolerated and your commission will be cancelled if it occurs.
- The terms outlined here may vary slightly depending on the type of commission.II. PAYMENT & FEES
- Payment is due in full upfront.
- Payment is done through PayPal business using USD.
- I do not do rush orders due to my health
- A design fee will be charged for clients with no reference images that would like me to draw solely from a description and/or a collection of photos.
- Additional fees will be charged for excessive or major revisions
- The exact prices for the fees described above will be dependent upon the complexity of the commission.III. CLIENT OBLIGATIONS
- Provide multiple clear reference images of the character/subject.
- Mood boards are encouraged.
- Maintain professional conduct throughout the commission process.
- Assume responsibility for any important information and clear descriptions/references you fail to provide me that results in my inability to complete your commission to your full satisfaction.IV. PROCESS & WORK SCHEDULE
- Art will always be delivered in 300DPI.
- I will send over a sketch for approval before continuing the commission. I will accept one complete revision at the sketch stage.
- I will show WIPs throughout the process if you’d like.
- I will always do my best to complete your commission within a timely manner, but please understand that sometimes life may get in the way and cause a delay in completing your commission. I will notify you as soon as possible of any issues that come up to keep you informed.
- Regarding what has been mentioned above, I have a myriad of severe health conditions that may impact my ability to meet timelines. I absolutely will refund any commission I am unable to complete. Please be understanding, and I will always be willing to communicate with you on this matter.V. REVISIONS
- One major revision and multiple minor revisions are allowed in the sketch phase and are covered in the commission price.
- A limited amount of minor revisions are allowed in coloring/painting stage and are covered in the commission price.
- Excessive minor revisions to the point that forward progress on the work has halted will incur additional fees.
- Revisions due to my own negligence are free.
- Additional major revisions will incur additional fees.
- It is up to my discretion as to what constitutes minor and major revisions.VI. COPYRIGHT & USAGE POLICY
- I, the artist, retain the rights over any commissioned works.
- I reserve the right to post the commissioned work on my social media.
- Any characters portrayed in the commissioned work remain copyrighted to their rightful owners.
- The final product is strictly for your personal use only, unless you purchase commercial rights.
- Credit is required.VII. CANCELLATION AND REFUNDS
- Once the final product is approved, a refund is not permitted unless I am unable to complete your commission due to my health issues. If this is the case, we will be in contact.
- You may cancel the commission any time, after which I will issue a refund equivalent to the amount of work not done.
- I reserve the right to cancel and refund the money for your commission at any time.
- You may not file a chargeback against me after you have given approval of the artwork.VIII. WHAT YOU RECEIVE
You will receive the following after client approvals at the appropriate stages of the commission process. Images are always sent as 300 DPI PNGs unless another resolution/file type is requested:
- Final sketch
- Flat color sketch (not available for all commission types)
- Final artwork